Privacy Policy

This Privacy Policy describes:

  1. What personal information NBLO collects
  2. How does NBLO obtain your personal information
  3. How does NBLO use your personal information
  4. On what basis NBLO uses your personal information
  5. How long does NBLO keep your personal information
  6. With whom NBLO shares your personal information
  7. How NBLO protects your personal information
  8. To which countries NBLO transfers your personal information to
  9. Your rights regarding your personal information
  10. Data controllers

What personal information NBLO collects?

We may collect personal information from you in the course of our business, including through your use of our website, when you contact or request information from us, when you engage our legal or other services or as a result of your relationship with one or more of our staff and clients.

The personal information that we process includes:

basic information, such as your name (including name prefix or title), the company you work for, your title or position and your relationship to a person,

contact information, such as your postal address, email address and phone number(s),

financial information, such as payment-related information,

technical information, such as information from your visits to our website or applications or in relation to materials and communications we send to you electronically,

information you provide to us for the purposes of attending meetings and events, including access and dietary requirements,

identification and background information provided by you or collected as part of our business acceptance processes,

personal information provided to us by or on behalf of our clients or generated by us in the course or providing services to them, which may include special categories of data, and

any other information relating to you which you may provide to us.

How does NBLO obtain your personal information?

We collect information from you as part of our business acceptance processes and about you and others as necessary in the course of providing legal services. 

We collect your personal information while monitoring our technology tools and services, including our websites and email communications sent to and from NBLO.

We gather information about you when you provide it to us, or interact with us directly, for instance engaging with our staff or registering on one of our digital platforms or applications.

We may collect or receive information about you from other sources, such as keeping the contact details we already hold for you accurate and up to date using publicly available sources.

How does NBLO use your personal information?

NBLO collects and processes personal information about you in a number of ways, including through your use of our website and in the provision of services by us. We use that information:

to provide and improve this website, including auditing and monitoring its use,

to provide and improve our services to you and to our clients, including handling the personal information of others on behalf of our clients,

to provide information requested by you,

to promote our services, including sending legal updates, publications and details of events,

to manage and administer our relationship with you and our clients,

to fulfil our legal, regulatory and risk management obligations, including establishing, exercising or defending legal claims, and

for the purposes of recruitment.

On what basis NBLO uses your personal information?

We use your personal information on the following basis:

to perform a contract, such as engaging with an individual to provide legal or other services,

for the establishment, exercise or defence of legal claims or proceedings,

to comply with legal and regulatory obligations,

for legitimate business purposes.

How long does NBLO keep your personal information?

Your personal information will be retained in accordance with our Data Retention Policy which categorises all of the information held by NBLO and specifies the appropriate retention period for each category of data. Those periods are based on the requirements of applicable data protection laws and the purpose for which the information is collected and used, taking into account legal and regulatory requirements to retain the information for a minimum period, limitation periods for taking legal action, good practice and NBLO’s business purposes.

With whom NBLO shares your personal information?

We are an international law firm and any information that you provide to us may be shared with certain trusted third parties in accordance with contractual arrangements in place with them, including:

our professional advisers and auditors,

suppliers to whom we outsource certain support services such as word processing, translation, photocopying and document review,

IT service providers to NBLO,

third parties engaged in the course of the services we provide to clients and with their prior consent, such as barristers, local counsel and technology service providers like data room and case management services

third parties involved in hosting or organising events or seminars.

Where necessary, or for the reasons set out in this Privacy Policy, personal information may also be shared with regulatory authorities, courts, tribunals, government agencies and law enforcement agencies. While it is unlikely, we may be required to disclose your information to comply with legal or regulatory requirements. We will use reasonable endeavours to notify you before we do this, unless we are legally restricted from doing so.

If in the future we re-organise or transfer all or part of our business, we may need to transfer your information to new NBLO entities or to third parties through which the business of NBLO will be carried out.

NBLO may use social media sites such as Facebook, LinkedIn and Twitter. If you use these services, you should review their privacy policy for more information on how they deal with your personal information.

We do not sell, rent or otherwise make personal information commercially available to any third party, except with your prior permission.

How NBLO protects your personal information?

We use a variety of technical and organisational measures to help protect your personal information from unauthorised access, use, disclosure, alteration or destruction consistent with applicable data protection laws.

To which countries NBLO transfers your personal information?

In order to provide our services we may need to transfer your personal information to locations outside the jurisdiction in which you provide it or where you are viewing this website for the purposes set out in this Privacy Policy. This may entail a transfer of your information from a location within the European Economic Area (the “EEA”) to outside the EEA, or from outside the EEA to a location within the EEA.

The level of information protection in countries outside the EEA may be less than that offered within the EEA. Where this is the case, we will implement appropriate measures to ensure that your personal information remains protected and secure in accordance with applicable data protection laws. EU standard contractual clauses are in place between all NBLO affiliates and associates that share and process personal data. Where our third party service providers process personal data outside the EEA in the course of providing services to us, our written agreement with them will include appropriate measures, usually standard contractual clauses.

Your rights regarding your personal information

The European Union’s General Data Protection Regulation and other applicable data protection laws provide certain rights for data subjects. 

You are entitled to request details of the information we hold about you and how we process it. You may also have a right in accordance with applicable data protection law to have it rectified or deleted, to restrict our processing of that information, to stop unauthorised transfers of your personal information to a third party and, in some circumstances, to have personal information relating to you transferred to another organisation. You may also have the right to lodge a complaint in relation to NBLO’s processing of your personal information with a local supervisory authority.

If you object to the processing of your personal information, or if you have provided your consent to processing and you later choose to withdraw it, we will respect that choice in accordance with our legal obligations.

Your objection (or withdrawal of any previously given consent) could mean that we are unable to perform the actions necessary to achieve the purposes set out above or that you may not be able to make use of the services and products offered by us. Please note that even after you have chosen to withdraw your consent we may be able to continue to process your personal information to the extent required or otherwise permitted by law, in particular in connection with exercising and defending our legal rights or meeting our legal and regulatory obligations.

We must ensure that your personal information is accurate and up to date. Therefore, please advise us of any changes to your information by email to [email protected]

Data controllers

The entity through which NBLO provides legal services is Legal Services EOOD, a company registered under Bulgarian law. Reg™ No. 202331677.


© New Balkans Law Office 2020

The Bulgarian and dual-qualified lawyers of New Balkans Law Office are regulated by the respective Bar of their registration. New Balkans Law Office is a brand name of Legal Services EOOD, a company registered under Bulgarian law. Reg’d No. 202331677. Further details are available here.

© New Balkans Law Office 2020